Terms of Service

Last updated: June 27, 2026

Welcome to Commons. These Terms of Service (the "Terms") form a binding agreement between you and Commons (referred to as "we," "us," or "our") and govern your access to and use of our website, mobile applications, and related services (collectively, the "Service"). By creating an account or using the Service, you accept these Terms and our Privacy Policy.

1. The Service

Commons is a software platform that lets you book courts, register for classes, manage your membership, and earn rewards at participating sports clubs (each, a "Club"). Each Club operates independently and sets its own programs, prices, rules, and refund policies. Your use of any Club's physical facilities is governed by that Club's policies and any agreements you sign with the Club in person.

2. Eligibility

  • You must be at least 13 years old to create an account.
  • If you are between 13 and the age of majority in your jurisdiction, you represent that you have your parent's or guardian's permission to use the Service.
  • Children under 13 may participate in Club programs only when enrolled by a parent or guardian on the parent's own Commons account.
  • If you accept these Terms on behalf of a Club or other organization, you represent that you have authority to bind that entity.

3. Your Account

  • You agree to provide accurate, current, and complete information when you create your account and to keep it up to date.
  • You are responsible for keeping your account credentials secure and for all activity that occurs under your account.
  • Do not share your account with anyone. Each person who uses the Service must have their own account.
  • Notify us immediately at support@bashatennis.com if you believe your account has been compromised.

4. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable law or regulation.
  • Use the Service to harass, abuse, threaten, defraud, or impersonate any person or entity.
  • Attempt to access, probe, or test the vulnerability of any system or network without authorization, or breach or circumvent any security or authentication measures.
  • Use any robot, scraper, or other automated means to access the Service except for indexing performed by general-purpose search engines.
  • Interfere with or disrupt the Service or attempt to overload our infrastructure.
  • Reverse engineer or attempt to extract the source code of the Service, except where applicable law permits.
  • Resell, sublicense, or commercially exploit the Service without our prior written permission.

5. Bookings, Classes, and Club Policies

When you book a court, register for a class, or join a Club through the Service, you are entering into a relationship with that Club, not with Commons. The Club is responsible for delivering the booking, class, or membership you purchased, and for any related rules, refunds, and disputes.

  • Booking windows, cancellation policies, late-arrival rules, and refund rules are set by each Club and apply to bookings made through Commons.
  • You agree to follow the Club's posted rules and the directions of Club staff while on Club premises.
  • If a booking is cancelled by the Club (for weather, court maintenance, instructor absence, or similar reasons), the Club determines what credit, refund, or alternative arrangement applies.

6. Payments and Refunds

  • Payments are processed by Stripe. By submitting payment information, you agree to Stripe's terms (see stripe.com).
  • All prices are shown in U.S. dollars unless otherwise stated.
  • Refunds are governed by the Club's posted policy for the specific item (membership, class, or booking).
  • If you dispute a charge with your card issuer instead of contacting us or the Club first, your access to the Service may be suspended pending resolution.
  • We may charge a transaction fee, which we will disclose at or before checkout.

7. Lottery and Reservation Fairness

Some Clubs use a lottery system to allocate high-demand court slots. We do our best to make these lotteries fair and to reflect the rules each Club configures. By entering a lottery you accept that the outcome may not be in your favor and that the Club's published rules govern the result.

8. Rewards and Local Business Network

If your Club offers a rewards program, the rewards, points, perks, and partner benefits are provided by your Club and by participating local businesses (each, a "Partner"), not by Commons. Partners are independent businesses; their products, services, and offers are subject to their own terms. We are not responsible for a Partner's failure to honor an offer, although we will help you mediate where reasonable.

9. User Content

You retain ownership of any content you submit to the Service, including your profile photo, notes, and messages ("User Content"). By submitting User Content, you grant us a non-exclusive, worldwide, royalty-free license to host, store, display, and distribute the User Content as necessary to operate the Service. You represent that you have the rights necessary to grant this license.

We may remove User Content that violates these Terms or applicable law. We do not actively review User Content.

10. Intellectual Property

The Service, including the software, design, branding, and underlying content (excluding User Content and Club content), is owned by Commons or our licensors and is protected by copyright, trademark, and other intellectual property laws. We grant you a limited, revocable, non-transferable, non-exclusive license to use the Service for its intended purpose during your use. No other rights are granted to you by implication or otherwise.

11. Privacy

Our Privacy Policy describes how we collect, use, and share your information. By using the Service, you also agree to our Privacy Policy.

12. Physical Safety and Club Activities

Commons is a software platform. We do not own, operate, or supervise any Club's physical facilities or activities. Any in-person activity you participate in at a Club — including playing tennis, attending classes, using equipment, and being on the Club's property — is at your own risk and is governed by your direct agreement with the Club. The Club may require you to sign a separate liability waiver, code of conduct, or release; those documents control any in-person physical-risk concerns and are independent of these Terms.

13. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, COMMONS DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; THAT DEFECTS WILL BE CORRECTED; OR THAT THE SERVICE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

14. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, COMMONS AND ITS DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY UNDER THESE TERMS, FROM ALL CAUSES OF ACTION AND THEORIES OF LIABILITY, IS LIMITED TO THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS (USD 100) OR (B) THE TOTAL AMOUNT YOU PAID TO COMMONS IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE.

THIS SECTION DOES NOT LIMIT LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW, INCLUDING LIABILITY FOR GROSS NEGLIGENCE OR WILLFUL MISCONDUCT.

15. Indemnification

You agree to defend, indemnify, and hold harmless Commons and its directors, officers, employees, and agents from any claim, demand, loss, or expense (including reasonable attorneys' fees) arising out of (a) your use of the Service, (b) your violation of these Terms, or (c) your violation of any third-party right, including any intellectual property or privacy right.

16. Termination

  • By you: you may close your account at any time by contacting support@bashatennis.com or using the account-deletion option in your profile when available.
  • By us: we may suspend or terminate your access to the Service if you breach these Terms, present a security or fraud risk, or if we cease offering the Service. We will use reasonable efforts to notify you in advance unless that would compromise safety, security, or a legal investigation.
  • Sections that by their nature should survive termination — including Sections 9, 10, 13, 14, 15, 17, 18, 19, and this sentence — will survive.

17. Governing Law

These Terms are governed by the laws of the State of Washington, United States, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

18. Dispute Resolution

We hope you never have a dispute with us. If you do, please contact us first at support@bashatennis.com so we can try to resolve it informally. If we cannot resolve it within 60 days, either party may bring a claim in the state or federal courts located in Snohomish County, Washington, and you and Commons consent to the exclusive jurisdiction of those courts and waive any objection based on inconvenient forum.

19. Changes to These Terms

We may revise these Terms from time to time. We will update the "Last updated" date at the top, and for material changes we will provide reasonable advance notice by email to your registered address. By continuing to use the Service after the changes become effective, you agree to the revised Terms. If you do not agree, you must stop using the Service before the changes take effect.

20. General

  • Entire agreement: these Terms and the Privacy Policy are the entire agreement between you and Commons regarding the Service, and they supersede any prior or contemporaneous agreement on the subject.
  • Severability: if any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force.
  • No waiver: our failure to enforce a provision is not a waiver of our right to do so later.
  • No assignment: you may not assign these Terms without our prior written consent. We may assign these Terms to an affiliate or in connection with a merger, acquisition, or sale of assets.
  • Force majeure: we are not liable for delays or failures caused by events beyond our reasonable control.

21. Contact

Questions about these Terms? Contact us at: